Privacy Policy – Review Priority

At Review Priority, powered by Adept Vision LLC, your privacy and data protection are our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our review management software, contact forms, SMS messaging services, or any of our business solutions.

Whether you’re signing up for our services, communicating via SMS, or browsing our site, we are committed to transparent data practices, compliance with SMS/MMS regulations, and secure handling of your information.

Why This Privacy Policy Matters

• Protects your personal data and business details
• Explains how SMS/MMS consent and opt-outs work
• Describes cookie use, analytics, and tracking
• Clarifies your rights to access or delete your information

Key Highlights of Our Privacy Policy

• ✅ SMS/MMS Compliance – Clear opt-in, opt-out, and HELP instructions
• ✅ Data Security – Encryption, two-factor authentication (2FA), and organizational safeguards
• ✅ No Data Selling – Your information is never sold or rented to third parties
• ✅ Cookie & Tracking Transparency – Control your preferences at any time
• ✅ Review Collection Transparency – Customer data is only used to request genuine reviews

Contact Review Priority About Privacy

If you have questions about this Privacy Policy or how your information is used, contact us at:

📧 [email protected]
🏢 Adept Vision LLC dba Review Priority
4938 93rd Lane N, Brooklyn Park, MN 55443

---

Your privacy matters to us. This Policy explains how Adept Vision LLC dba Review Priority (“Company,” “we,” “our,” or “us”) collects, uses, and protects your information.

1. Information We Collect

• Personal: Name, email, phone number, business details (via forms, chat, bookings, subscriptions).
• Technical: IP address, device/browser data, cookies/analytics.
• Communication: Emails, calls, SMS/MMS messages, chatbot interactions.

2. How We Use Information

• To deliver, maintain, and improve our Services.
• To respond to inquiries, schedule appointments, and provide support.
• To send notifications, reminders, and marketing messages (email, calls, SMS/MMS) only with your consent.
• To request honest feedback and reviews from verified customers only.
• To comply with legal obligations.

3. Review Collection Policy

At Adept Vision LLC dba Review Priority, we only use customer information for the purpose of requesting authentic reviews from individuals who have directly interacted with your business. We never buy reviews, use fake accounts, or solicit reviews from people without a genuine customer relationship.

• Customer-Only Review Requests: Review invitations are sent exclusively to real customers who have purchased a product or service or interacted with your business.
• Relevant Data Use: We only use the minimum necessary information (such as name, phone number, or email) to request a review. This information is never repurposed for unrelated marketing without explicit consent.
• No Misuse of Data: Customer information will never be sold, rented, or shared for unrelated marketing purposes.
• Transparency: Every review request clearly states its purpose and provides an opt-out option.

4. SMS/MMS Messaging Policy

By providing your mobile phone number, you consent to receive SMS or MMS messages from Adept Vision LLC dba Review Priority related to your account, appointments, and our Services.

• Opt-In: You agree to receive messages when you voluntarily provide your number through our website, booking forms, or other interactions. Consent is not a condition of purchase.
• Opt-Out: You may opt out at any time by replying STOP. After opting out, we may send a one-time confirmation of your request.
• Help: For help, reply HELP or contact us at [email protected].
• Message Frequency: Message frequency may vary depending on your use of our Services.
• Message & Data Rates: Message and data rates may apply in accordance with your carrier’s terms.
• Data Sharing: We do not sell, rent, or share your phone number with third parties for marketing purposes.

5. Sharing Information

• We do not sell your data.
• We may share information with trusted processors (hosting, CRM, analytics, payment providers) to operate our Services.
• Your personal data, including your phone number, is only used as described in this Policy.

6. Cookies & Tracking

• We use cookies and similar technologies for performance, analytics, and security.
• You can disable cookies in your browser, though some features may not work properly.

7. Data Retention

• We retain data only as long as necessary for business or legal purposes.
• You can request deletion of your data by contacting us.

8. Your Rights

• Request access, correction, or deletion of your data.
• Opt out of marketing at any time.
• For SMS, reply STOP to unsubscribe or HELP for help.

9. Security and Account Responsibility

• We use reasonable technical and organizational measures to protect your information.
• We strongly encourage enabling two-factor authentication (2FA) when accessing our platforms or Services.
• You are responsible for maintaining the security of your login credentials.
• We are not liable for unauthorized access caused by weak passwords, shared accounts, or failure to enable 2FA.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new Effective Date.

Contact Us

Adept Vision LLC dba Review Priority
📧 [email protected]
🏢 4938 93rd Lane N, Brooklyn Park, MN 55443